This page allows customers in the European Union to notify Coutille that they wish to withdraw from a purchase in accordance with their statutory right of withdrawal. You may withdraw from your purchase within 14 days of receiving your order, without giving a reason.

To exercise your right of withdrawal, please complete the form below. Once submitted, we will acknowledge receipt of your request by email.

Please complete the details below:

Once we have received your withdrawal request, we will confirm the next steps by email.

Items must be returned in accordance with our Returns Policy. Returned items must be unworn, unused, unwashed and in their original condition, with all tags and security seals intact.

Where a valid withdrawal is made, we will refund the price paid for the returned item or order, together with the cost of delivery where applicable. Where your order has already been dispatched or delivered, we may withhold reimbursement until we have received the goods back, or until you have provided evidence that the goods have been returned to us.

Return shipping costs remain the responsibility of the customer unless otherwise stated.

For further information, please refer to our Returns Policy or contact us at contact@coutille.com.